It’s like a bad sequel. Groundhog Day: Return of Ned Flanderson (sans Bill Murray).
Just when you thought we were turning the corner to stop the gore and the killer had disappeared, we stumble, trip and allow for the villain to catch back up.
We have now entered into the eye of the storm. It’s quiet. Too quiet. And peaceful. But just you wait.
Experts and past leaders knew a pandemic was well within the cards. Luckily, we were prepped for past threats in SARS and Ebola. When the world watched China and Europe get decimation, we hesitated, thumbed our nose and got crushed.
Instead of a World War II-like rallying behind our leaders and mission, our Fake News fragmentation and direction for states to figure it out independently kicked in.
Sadly, the fact that it’s a crucial election year and prospects of a depression took precedence over public health and getting mass testing and herd immunity to where it needs to be.
“Liberation” of our freedoms, opening up non-essential businesses and protesting from close distance is the obvious death trap. Just ask John from Ohio. Oh wait…
No, we won’t save ourselves from UV light or drinking bleach. Please don’t try it (although do go outside – sunshine helps your mental psyche, although it won’t defend much against viruses).
The U.S. (and much of the world similarly) has now far eclipsed the quickest unemployment rate drop. Time and decisions made by all of us will tell whether we eclipse the peak rate of 24.9% during the Great Depression. Hopefully those affected will learn valuable new skills and trades in the meantime while growing relationships at home to evolve and come out of this stronger.
The economy is vital to us all, but we have to trust the scientific experts and the math (see Domo’s live trend visuals). A few weeks of apprehensive business openings isn’t going to be worth the collateral damage we face by being premature and negligent.
Chances are, many more of us have had it than we know. We need mass testing and antibody testing to tell us that as and we still don’t understand what level of exposure (if possible at all) we need to have had to mitigate the threat of a second mutated bout.
We’re working feverishly to enable a vaccine but best case scenario to get one is by almost all accounts is a year from now – around April 2021. Then it has to be mass distributed to the public.
Life as we knew it in terms of going to the flights, concerts, games, bars and restaurants we so loved won’t be the same. We’ll have to adapt to the new normal, even after the vaccine.
We are seeing heroes and valiant, selfless acts happen all around us. It’s the medical, grocery, delivery workers and average Joes going to get groceries for their elderly neighbors that are making the difference and deserve to benefit when the dust settles.
If we’ve learned anything through this, it’s the danger of not educating and equipping the poor and ignorant. If we don’t give everyone access to accurate information, health care and the means to work and live, everything else is threatened. Billionaire Mark Cuban (story of past encounters with him to come) has been a voice of reason for the people, making a public play for trickle-up vs. trickle-down economics.
Maybe we will swallow our pride and step up together when it counts.
Regardless, the shark will be stalking the shores and connected rivers beneath the surface.
Speaking of stalled aspirational progress, as we are all now acutely aware of, the global economy hit a screeching halt by way of a COVID-19 (Coronavirus) pandemic.
Ramifications and the related coverable topics are endless.
A globalized reckoning, which was anticipated to happen at some point by the experts, caught us all on our heels and we couldn’t react quickly enough to put it to bed before massive loss of lives and economic progress resulted.
What are we learning in the process?
Leadership and the ability to listen, emphasize and unite matters more than ever – without it, everything can unfold.
Heroes come in all shapes and sizes. The true heroes pulling us out of this mess are the service workers on the front-lines putting lives on the line to save their brethren (nurses, doctors, EMTs, social services, teachers, grocery store and “essential business” workers). These folks deserve every accolade, perk and quality of live improvement possible.
Globalization Revisited – it doesn’t matter if your GDP is greatest in the world if you can’t stock or make the basics to save your people (ie. PPE’s like aprons, masks, gloves, etc.)
We need to focus on the industries, tactics, practices and strategies proven to sustainably benefit the masses. Sometimes it’s time to stick in that fork and move on vs. continuing the life support.
Personally and professionally, we are all at a crossroads. Adapt or die (figuratively and literally so, sadly).
It’s a group exercise, too. One outlier can derail the recovery progress for the masses. We are all ready for the economy to return to normal – your non-distanced protests only hurt our chances to get there.
How we prepare today will impact tomorrow. It is well worth the extra few weeks of staying at home to not set ourselves back months more.
If all you have to give is goodwill and positive thoughts, pay it forward, spread it (especially while staying at home!) and the returns will multiply and help get us all back on our feet.
On the personal side, I took the plunge to get engaged we just closed and moved into our 1st home, a life-changing ordeal in itself. I also personally learned that a country doing everything it can to self-destruct that’s $20 trillion in debt sorely needs software to help the drastically under-equipped IRS manage operational claims to chip away at (separate post in itself).
Sponsorship Buddy is rebranding within the next few weeks to encapsulate the force it has become, now directly optimizing workflows for thousands in the brand, agency and rights holder/property space (recently including the San Francisco Giants, who I could’ve garnered multiple rings based on a different life choice made (another post of its own). With a valuation now in the 9 figure range, one could ask how I could entertain usage of my full-time hours going to something else?
The answer? The blockchain.
I also passed up an equitable opportunity with a software behemoth fast approaching IPO and an executive spot with the most elite membership and concierge program in the world involving curation of the most customized VIP global personalized experiences.
After a few weeks spent volunteering, negotiating and absorbing, I signed on to become the #2, C.O.O. & Head of Fundraising for what we believe could be the most compliant blockchain solution in the exploding ICO market. By the way, ICOs (initial coin offerings) have overtaken traditional venture capital funding means and skyrocketed to over $5 billion in funds raised for 2017.
Everyone’s now heard of Bitcoin (the Amazon of the cryptocurrency world), but most don’t understand it or the blockchain. This distributed ledger system promises to change the world by decentralizing everything, from global monetary policies to how transactions are recorded.
There are innumerable roadblocks in the way before that happens, however. Many early ICOs were launched by the likes of 19-year-old Ukrainians arming a cartel without as much as a business or legal backing. While due diligence, transparency and sound legal business principles are on the rise, there is an impending fear of the unknown, especially the SEC coming down to ban and punish those deemed outside of the legal limits. A day of reckoning is in order in today’s new age Wild West.
At OMINEX, sister-company CrowdEngine has the SEC & FINRA compliance nailed. OMINEX plans to offer a wallet to manage such security and other crypto tokens and provide the portal to launch the buttoned-up ICO, funding your dream, world-changing blockchain project.
But first, we need believers to take a chance with us and invest in the most compliant fundraising solution seen to date (while benefitting with us along the way). We could use great Advisors, referral partners and investors to help us build out the vision before we can draft the team.
It’s been quite the heroic comeback story, 2017 vs. 2016 that is.
The Cleveland Cavaliers, Detroit Red Wings, Baltimore Orioles, Sporting Kansas City, Indiana Pacers, New Orleans Saints & Pelicans (among others pictured above): what do these represent? All, the latest and greatest clients of Sponsorship Buddy Inc. I, as the lead hunter, should be out celebrating in the streets to land these huge, globally embraced and recognized team brands as clients of our disruptive new platform, right? Not so fast, my friend.
Early entrepreneurial life is not glamorous (nor is the sports industry). Over the past 20 months, I’ve had to learn all kinds of new skills, competencies, and levels of resiliency and discipline. I set out with a goal of transforming the sponsorship industry in much-needed fashion for the better to help create more transparency, streamlined communications, a better client experience and improvements in quality of life. In doing so, I hoped to make my mark as an innovator, disruptor, and difference-maker and put it all on the line to do so (personal life, relationships, financial stability).
Full disclosure, it’s been the most challenging period I’ve had in life and there have been some big ones. While persistently searching out believers in my network, I’ve been aggressively pursuing careers and been so close on fantastic opportunities in sports or tech in Denver, San Francisco and here in Salt Lake City, only to be passed up on at the finish line. My closest contacts have seemingly written me off while it’s been impossible to fight off bouts of despair, depression and not feel like a failure.
One of my key strengths is my resiliency, persistence, and aversion to quitting. I thought the industry would snap up this relatively inexpensive tool but learned that it was going to take completing the marathon to change the game.
Back when we were looking for our 1st major league client after the Utah Jazz (beta customer of ours), I leaned on my former group in the Memphis Grizzlies, who have been notably innovative. In speaking with Mya Donald, activation lead for the team, I said something along the lines of, “I know this is new and daunting, but this can not only put the Grizzlies on the map as a leader in the space, but do great things for your careers.” The Grizzlies bought in, embraced the tool, and four weeks ago, Mya was on-stage as a finalist at NBA league meetings citing us as a key piece to the team’s peer-nominated Relationship Management Program of the Year. To add validation, the winners of the award, the Cleveland Cavaliers, known not only for being runner up in the 2016-2017 NBA Finals, but also for a notable Goodyear Jersey Patch Campaign and innovative 365-day activation approach have followed suit as our 5th client in the most innovative of all sports leagues (NBA).
Taking excerpts like these to market, we’ve now established ourselves as an industry-recognized brand with success stories throughout the major and minor leagues, not to mention being in the process of signing our 1st brand and agency clients. We accomplished our set growth and vesting goals a year ahead of time and have solidified our brand and platform as a force with huge upside from here while maxing out my equity shares in the company.
As we look to solve the sponsorship industry’s communication issues one client at a time, I’ve realized that I have a long ways to go to become a great communicator myself. I realized that my emails, like everyone’s texts or emails from time to time, can be misinterpreted and come off the wrong way. Instead of leaving tone, reasoning, and objectives up for interpretation, I insisted on a face-to-face meeting to speak my mind, and after a 2nd fishing trip meeting to close out the summer and further collaborate on ownership stake and employment terms. I’m now about to be in a much more secure place while being in control of day and destiny.
Lessons learned: don’t take rejection to heart. It only takes one (you). Even when everyone else loses faith in you, what you believe in and set out to do, you can accomplish anything with determination. Be mindful, self-reflective and don’t be afraid to ask for constructive feedback, advice or someone else’s time to hear you out.
After weeks of back-and-forth months after my consulting deal was up, we were at a crossroads of a) parting ways with only the entrepreneurial experience to show for it for b) forging a partnership, potentially lifelong. Both sides have nearly walked away at different times and everyone knew it was decision time, this was make or break and the call was going to be tense. That “Castaway” feeling of I’m alone, trying to scratch and claw my way to survival, hoping someone will venture into the vicinity and throw me a life raft can feel very real.
Doubts can be constant. Today’s social media age make peer comparisons dangerous. Why am I at point X when I’ve invested this much into myself whereas my former cohort John or Jane Doe is at point Y? Trust in others and myself with belief in the ability to turn up calculated returns is something I’ve banked on for years. But sometimes it feels like being stuck in the ocean trying to fight the current of a riptide, not going anywhere and expending energy reserves quickly.
Egocentrism is the inability to understand any perspective but one’s own. In this country, never has this come more into question than today’s political and social environment. Why should I think about someone over there when my own quality of life is in question? What happens when those relationships you’ve invested in and trusted would work out instead turn out quiet or egocentric? You’re left to your own story and ingenuity, losing hope with line after line being cast out only to be brought back with nets empty.
Despite better reason and needs to meet, we made the trip to Arizona for a wedding at a lavish venue, the JW Marriott of Tuscon pictured below. Sacrifices were made to get there – a bag of sandwiches made to avoid having to stop for food, not staying at the host resort and instead choosing a Marriott nearby. Bootstrapped startup life personalized.
Alli & I before the wedding @JW Marriott Tuscon
After catching up with the Joneses, and being there to celebrate the big commitment day for the newlyweds, we took a day trip to the famous wild west town of Tombstone. Despite all the Hollywood takes, never was story given due justice authentically. The Boothill Graveyard was filled with stories of men that met their fates through every means from defending their honor in gunfights at the OK Corral to getting poisoned and everything in between and their stones were stolen over time by gravestone robbers looking to get their hands on valuable relics. This made me think, how does one avoid the fate of George Johnson pictured below, who was hanged by mistake? “He was right, he was wrong, but we strung him up and now he’s gone.”
In a brutal town where the odds are stacked against you like Tombstone, George may have been on to something in life. Maybe he was looking like one of the few who’s investment was going to pay off in a big way. However, his story was lost and he became known instead for his curious cause of death. George hadn’t secured himself to avoid the traps laid down all around him and succumbed to a noteworthy fate.
On the scenic way back in Navajo country (another example of a people pushed aside), we stopped at the picturesque Horseshoe Bend in the Glen Canyon area of northern Arizona (featured above). I looked out and felt like I was stuck on that rock island pushed out further and further by the sands of time, with a storm coming nonetheless.
Months after the fact and despite undue strife, my partners came through for me on my concessions and I officially tied the ownership knot. Lessons learned include not making assumptions and instead communicating better and building and executing sound social and business contracts. Don’t be afraid to be real and speak to feelings and emotions as it leads to more authentic connections. I went from fighting the riptides to grabbing a line out and back to the island. Now, it’s a matter of navigating around the hangman’s noose and traps while continuing to better equip and target those lines cast with the hope of netting that meaningful storybook foundation off the island.
We live in a social media driven world where our best Friends, Connections, Contacts, Followers and Matches are a click or two away. Because we’re so accustomed to living the “American Dream,” keeping up with the Joneses, and subjecting ourselves to the rigors that accompany these conquests, we’re content keeping up through surface-level digital footprints and sporadic, quick in-person or phone interactions. How many times per day do the, “How are things?” – “Good. You?” surface-level, efficiency-driven interactions play out? We think we know what’s going on, but all we just know what people want portrayed out there because we don’t expend the time to go deeper.
Thousands of contacts connected within a few clicks but how do we know who will come through for us when it’s on the line? Who’s willing to take the time and put in the energy themselves to go the extra mile for you when you’re in a time of need – and then actually follow through?
We’re at an ugly crossroads in America. We see it amongst all the political dissension. We see it as mental health traumas rise. We fight over resources to the point of disassociation with those closest to us. We can’t go deep ourselves, so how could we go deep for others? Are we in it for status or the good of human kind?
Sandwiched in-between two personal quests for ownership after putting it all on the line, I took a trip. Despite better financial judgement, I joined college friends south of the border for the sake of a friend who’s always had the ability to go deeper (Kaveh is pictured right with our chauffeur Carlos).
After some tropical guy’s weekend introspection, I came to some harsh realizations. I’m great at the surface level stuff, but like many guys, I have trouble talking about feelings, needs, concerns, etc. I’m too trusting that if I put it all out there for you, that you will then come through for me. I learned that I try to formulate solutions for everything and in doing so, force things when the square pegs will never fit into the round holes.
With that said, though, I learned that sometimes you need to put people on the spot to realize how much you can count on them. Sometimes, you have to lean on yourself alone.
Paying it forward with no expectations is hard to do but pays big dividends. I recently watched The Kindness Diaries on Netflix, which details one man’s quest to cross the world on a motorcycle with no money relying on the goodheartedness of others. Despite lots of doubters and strifes along the way, Leon made it and repaid those with pressing needs who helped him out handsomely with something that would help get them across the hump. That begs the question, if strangers with very little can do it, why can’t we?
What can you do to interview and determine who’s trustworthy and will come through for you? What are some strategies you’ve used to dig deep and get results during times of need?
Are you fed up with the feeling that your vote won’t account for any positive change? Are you over the stodgy NFL or sick of fantasy football after losing because of weather during 1 freak game or an injury that made all those hours for naught? Are you in need of an exciting last minute Christmas gift idea?
If you’re like me and you’ve answered YES to any of those questions than consider this a call to action.
Whether you’re in Utah or not, this is your chance to actually play a role in managing and running a pro sports team. From the city (SLC over OKC) to the team name (after 101st Airborne in a nailbiter over Teamy McTeamface), to the plays ran on the field chosen through a state-of-the-art app, you Joe Fan are in the driver’s seat. It’s Madden meets a Hollywood reality show meets the pigskin meets the future of tech. The voices of fans who have signed up to participate in an industry that is incredibly hard to break in and stay in are being heard loud and clear. In 21 countries and all 50 states, they’ve secured their dream spot as Assistant GM or Analytics Department or as an inaugural Season Ticketholder.
Now it’s your turn to answer the call. If you’re believer in freedom of choice, democracy, technology and football, we need you tuned and ready to make history.
February 16th, 2017. The Maverik Center.
ESPN, GQ, Esquire and other very notable national entities will be there. Can we count on you?
Success in revolutionizing the game requires churning up good companies to sponsor that believe that the fan comes first, groups and true fans and individuals who believe in the “democracy” mission depends on your participation. Unite with me, you believers who nowadays can’t agree on 1 Godforsaken thing. Like which beer the Mav should serve. Together in this and be there with me as it could ultimately in crazy fashion help me fulfill a lifelong dream of running a pro team of which with success, will extend to a a rebranded, democratized league level in due time (2018).
Your Super Bowl hangover will long be over as will the holidays. What next?
Why not join me in staking your claim to be a part of history, giving the power of making decisions in unbeknownst fashion to you. Yes, your voice has now been heard – you make the calls.
Anyone that came across Joe Theisman, either as a fan, personally or working in the ‘biz would agree. He was a first-class piece of work (to put it nicely). Everything about him reeked of arrogance – his personality, his comments, his attitude, even his steakhouse. He won one Super Bowl in a town without too many, and it’s safe to say that all the notoriety over the years made his head swell.
Sadly, this is not a phenomenon unique to Joe, who believably has made a remarkable turnaround in self-realization. Modern society puts our modern day gladiators of sports or earnings on a pedestal and it has a societal effect.
I, Charles Reynolds, had even caught the bug and this is my story.
I graduated from Michigan feeling near the top of the food chain as a part of Michigan football, put up and on the field for ESPN/ABC Sports and a member of swag-centric Beta Theta Pi. My competitive spirit was at a high, that is, until it became time to get a job. I didn’t have those players I was close with signed, so I had to find another way in.
On the field, pregame at the Big House as a Manager.
I landed in a New Orleans rebuilding from the wrath of Katrina two years after the fact making a hot $17,500 as the newest Inside Sales member for the New Orleans Hornets, who had just quietly arrived back from a positive hiatus in Oklahoma City. I had the sales pedigree and heralded Game Face Academy training, but that didn’t change that all the phone pounding equating to hearing:
He/she has relocated/died because of the storm/we’re rebuilding/who are the Hornets?
To couple that up, the group was out at our favorite bar Lucy’s after the 2nd game of the season. Spirits are high, until someone said something to the VP of Ticketing’s wife, a punch was thrown and we were out a VP and Director the next day leaving a skeleton staff. We were last in the NBA in attendance and notably, Mark Cuban called out our efforts (of which I called him out on, getting him to successfully acknowledge after an MIT Sloan Sport Analytics panel in 2012). We kept at it, took what we could get, and got some nice publicity by hosting All Star Weekend (which allowed my to sit courtside as a seat filler for Magic Johnson). The team was playing outer-worldly and Chris Paul was becoming the star he is now in leading the group.
The buzz over the Bees had caught on leading into playoffs and everybody wanted in. I was told my promotion was coming for some time and it finally did (less than 1/2 of Inside Sales reps get hired full-time traditionally). Our numbers and demands were huge as we took on the NBA’s most-gracious benefit (“Lagniappe” – Cajun speak for extra value) program, we had a great president in Hugh Weber who instilled a community culture in the mix and everything started clicking. We targeted Mark Cuban on our weekly sales contests as the face on the dartboard and the team finished 2nd in the Western Conference. We got the chance to “stop the flop” in the 1st round against Cuban’s Mavericks and our fans made sure he heard about it in his seats near the bench as we won the first playoff series since the team’s move to the city in 2001-2002. We had the vaunted Spurs on the ropes and a season ticket holder had my plane ticket booked for some love on Western Conference Finals tickets against the Lakers. Despite the series slipping away, the Hive rocked like it never had before with decibels maxing out like at the crazy Superdome across the street.
Despite the turnaround, the team had a legislative agreement to break its lease if fewer than 14,735 fans per game came out to support the team. Would we be back in OKC, where the place sold-out within days? San Diego? The new Sprint Center in Kansas City? Pressures were sky-high to hit that while finding a way to generate 10k new season ticket holders in a market with the constraints of a poor market largely ignored by our country’s decision-makers during a time of unmatched need.
Well, the grind paid off. Not only did we hit our marks, but we pushed and broke the NBA record for new full season tickets sold (a mark held previously by the Baron Davis led Golden State Warriors) – a monstrous jump from under 2,000 full season equivalents to 12,000 from year-to-year.
Celebrating an NBA record campaign with Chris Paul (CP3)
Despite the least amount of tenure and local connections (I knew 1 person in New Orleans before moving there) – I outsold the lot. $2 million produced, including potentially having to see, know and service over 700 people in the house at any game. Like those other top producers that got promoted to manager, I thought I was ready for that. I bought my dream car in cash – a black IS 350 Lexus. I flew my brother down for the cruise we won for hitting the record. I was living too fast and too hard, getting in anywhere in town, living wildly in a city with a constant party environment. My head had swelled, it had caught up to me before I knew it and I found myself back to square one, without a job.
I had opportunities to sell for the top potential major league organizations but instead regrouped, dropped off the map to put work into my GMATs and opted for grad school. Law school and the JD/MBA’s of the world were appealing, but it was late in application season. Dr. Bill Sutton, who helped start the NBA’s lauded Team Business Marketing & Operations (TMBO) department under Commissioner Stern suggested building on successes for any host of potential teams over going back to grad school, but I was determined that a grad degree was what I needed to get ahead. I then accepted a Graduate Assistant position to mentor an outsourced sales staff for the Memphis Grizzlies while pursuing an M.S./M.B.A. at the University of Memphis, where I thoroughly enjoyed teaching the ins-and-outs of helping students learn the ropes of what an official relationship with a major league team equated to, while leading a national Case Cup championship extracurricularly with “Operation BobSTATS.” In the process, we produced a 15x revenue multiple while helping place aspiring sports business pros nationwide from the program and Sport Sales Combine. Memphis wasn’t all glitz and glamour as I lived in a roach-infested place and market in need of a lot of uplift. Again, another major communication snag was realized when I demanded just average treatment while getting my car serviced – but at the wrong place (a key sponsor of the team).
With my University of Memphis Case Cup Champion Team and “Coach” Dick Irwin
Another move was in order and I found myself passing up a great opportunity to sell for the World Series Champion San Francisco Giants (who’s VP in Russ Stanley is the most legendary in the ‘biz, 2 more “even year” rings to come) to move up the importance ladder (or so I thought) in sponsorship, the nation’s capitol and a top 50 global M.B.A. program in G.W. Reality set in hard with 18 credit hours of night classes, 3 hours of D.C. traffic a day and a demanding unpaid internship of which I was putting 6 days a week into. Everybody and their sister with an Ivy League degree wanted into sports in D.C. and rights holders capitalized on this potential for cheap labor for the sake of “experience.” Warning bells should’ve been ringing when I heard “internship” and not “job” during recruitment. I graduated super-fast-tracked with two grad degrees in just over two years thanks to a back-breaking schedule allowing my a few hours of sleep at night after school and internship requirements were over.
With family after M.B.A. graduation in D.C. – including my grandfather and motivation for this platform.
I was left out to dry, though: square 1 when it came to jobs and had to move home to minimize the student loan burn I had taken on and was making no traction despite the pedigree. Months later, I set up an NYC stay with a school friend and meetings at the NFL League Office on draft day 2012 among others, which spurned other interest. I picked up IMG College’s Ticket Solutions founder at the airport and sat down to discuss becoming Pitt’s Ticketing GM, drove back to Michigan and flew to Utah the next morning for a few hours. I couldn’t wait for the property to get signed and found myself again a transplant to a strange place, taking a pay cut from my pre-grad school days in the process.
My grit was put to the ultimate test day-in and day-out. The results were there on a large-scale as I got to shape a minor league game-day experience to the tune of production unmatched going years back while influencing the next generation, bumped my partnership average to nearly $100k and 3 years per deal at a top league property despite smallest market, but never received the all-important recognition or validation (which costs nothing). More valuable lessons in leadership learned.
Luckily, I settled down with a girl for the first time who spent her life helping people. Things had been re-framed for me and I realized how important it was to not only acquire work experience and monetary or physical resources, but more so positive life experiences, especially those that could be passed on for the benefit of others and myself in turn.
Like Joe eventually found out, life is not about stuff, publicity or fame. Be real, remember where you were, who you are and what got you there, live to maximize your experiences in the world, share your “box” and you’ll leave a lot more fulfilled.
I jinxed myself. I had just praised (and Tweeted) about how pleasant the Prague airport was comparatively. Clean, modern, upscale with cars on display tastefully on the concourse (for you advertisers). Security was a breeze despite the international destinations and I put my shoes right back on, realizing I didn’t need to take them off. 5 flights, countless Uber, Lyft, metro and shuttle rides in the past 2 weeks and aside from a mysterious “maintenance” issue causing us to wait in a hot bus for a new plane in Lisbon, it was smooth sailing.
When the lady at the Vueling front desk suggested checking my bag, I thought twice as I hadn’t had to check it yet. Being a 1st time Vueling customer, she waived the fee and I thought my good traveling luck had continued. Upon arriving in Barcelona, I was blown away by how clean, modern and turnkey the airport was. Impressive. At least until we got to the graveyard that is Baggage.
The scene was eery. A turnstile full of bags left there and no turnstiles operating with fresh bags circulating. Many international travelers sat there with blank looks. To top it off, the WiFi situation was dismal. Two open connections, but no way to connect unless through a rabbit-hole of signing up and sharing personal contact information for a “free gift.” Despite the modern, shiny amenities, we’ve entered into a dark abyss with no exit in sight.
I had heard murmurs the other day of an airline service worker strike in France. With no announcements about what was going on, I wondered if there was a tie-in to the strikes. On my 3rd trip trying to find out from the Spanish staff how to find light in the situation, I found out that the strikes caused cancelled flights, which set off a chain of delays, more labor disputes in places like Barcelona and a short staff of employees to handle bags. Thousands effected, all to probably save a few Euros on wages or benefits.
The island of lost bags and tortured souls.
Days after the “Brexit” decision, Brits working as foreign nationals were worried about keeping their jobs as they’re now not protected by the European Union. As I took a crappy 35 Euro cab ride of which I had been able to avoid thus far thanks to connectivity, I realized that decisions made by a greedy few are felt by many and will inevitably come back around to bite you.
Moral of the story: appearances can be deceiving and shiny things aren’t always the most sound. Decisions made jeopardizing connectivity for the sake of short-term gains for a few will do a whole lot more harm over the course of time than good. With 4 more flights within a tiny window in the next week, here’s to information transparency.
The state of our economy has pivoted in a big way. My story and strategic recommendations.
After a happy holiday season back on the home front, I returned to the office and found myself suddenly unemployed and lucky I didn’t pull the trigger on buying my first place. Despite contributing millions to the company’s bottom line, I was sent packing in preparation of a major recent legislative decision: the United States Department of Labor’s changes in the Fair Labor Act (FLSA) basically doubling the salary required for exemption from overtime pay requirement.
What the U.S. government initially intended to have benefit the employees of the country proved quickly capable of doing the opposite. The legislative decision will have profound effects for employers and employees in every sector. I gave up the chance to follow in my grandfather’s steps in playing collegiate football at his alma mater, instead choosing to go to the University of Michigan and get involved in the business side of the sports industry, which has largely operated on a pay / volunteer to play system – especially for those looking to get an initial foot in the door and possibly a salaried job. 13 years, three degrees, countless unpaid internships, and five sports later, I have seen all sides of the system that capitalize on a huge surplus supply of candidates hungry to sacrifice for the sake of experience in pursuing a life passion. Operating budgets outside of player-related expenses are shoestring.
Our shared economy had already been skewing towards the freelancer, intern, or (fill in the blank) way to avoid paying a minimum annual salary of $47,476 of which up to 10% of that can come from commissions. The game has now changed in a big way especially for those regularly putting in 40+ hours per week or tied to commissions and lofty revenue goals. In sports, this affects everyone in a big way by threatening profits. Yes, winning may be the goal, but it is still a business.
Gone are the days a salesperson would pick up a phone book to sell. The NBA’s consulting arm, Team Marketing and Business Operations (TMBO), launched in 2000 by the likes of Bernie Mullen, Bill Sutton, and others under the direction of commissioner David Stern. 16 years later, it is still setting the industry standard for best practices by compiling, analyzing, developing, and communicating winning ways to generate results to all teams. Despite convergence, when it comes to sharing and training, the standard and disparity between leagues are still vast along with revenue disparities largely due to differences in media rights,another dynamically evolving area of concern for organizations.
Collegiate athletic departments have even more of an issue because they are oftentimes public institutions that cannot legally pay commissions and operate under uniquely governed legislative circumstances. Where will those hundreds of thousands of extra dollars come for those hundreds of small schools? The answer is grim: more sports will be cut while scholarships and jobs are lost.
Sports and sales in general will have to pull best practices of training, onboarding, and technology from other industries to become more strategic. Proven practices include maximizing the number of two hour blocks without distractions or diversions. Prioritizing one’s day with the most important tasks early, check email twice per day at 10 and 4 and schedule 2 hour blocks to get in rhythm on calls. Schedule outside meetings on one day or early/late in the day in coordination with commute. Eliminate/trim meetings and being on the clock on game day unless necessary.
“Frankenstein” solutions involving a mishmash of workflow technology will no longer work because the returns for the employees and organizations will be inefficiently surmised. Knowing this, one company I have chosen to get involved with isSponsorship Buddy, which pulls best practices of marketing automation, cloud services, and project management to rights holders and clients alike into one intuitive platform. Such a solution has proven to take staffs from reactive and day-to-day to strategic saving thousands of hours while providing process transparency and great calculated ROI / ROO.
On the surface, average salaries are sure to rise in correspondence, however, the ramifications will be widespread and force us all to become more calculated and strategic. How will you adapt?
If you have caught on to any outside or developing trends, tools, or techniques to best capitalize on the circumstances, I encourage you to share them here.
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