Transparency spooks! From ghosts to football, an economic shift to the apocalypse.

Transparency spooks and how it’s moving forward in football, business and life. Apocalypse now?

If you’ve missed me of late, I’ve been blogging about the latest sponsorship news and best practices.  We also took a quick “secret shopper” trip to the thriving metropolises of Nephi/Ephraim/Nebo, Utah, stopping at one of the more said-to-be haunted destinations of the area in Leslie’s Family Tree where the Mormon pioneers of yesteryear clashed with the Native Americans.  I’ve done the research and I’m a believer in transparency – which goes beyond unexplainable paranormal phenomenon, but is increasingly and readily applicable in the sports business and our collective impending future.

“The Game” & Beyond

I just got off the phone with a friend and client of mine in Glenn “Shemy” Schembechler, son of the legendary Michigan coach Bo.  Bo learned everything he knew while coaching under Woody Hayes, who would later become his biggest rival.  Both Michigan and that one state school in Ohio largely played the same way for many years.  Everyone knew that both teams were most likely to run the ball on 1st and 2nd down and throwing if need be on 3rd down.  No frills or surprises, they’re going to rely on brilliant strategy and execution to beat you with tough, talented athletes who believe in their schools’ and coaches’ native credos.  Stop it if you can (sorry, the numbers say you likely won’t as both schools are at the top of the alltime recordbooks).

Shemy, who soaked in all that football leadership along the way and utilized it as an NFL scout, has launched GES Advisory Company, designed to utilize the aforementioned institutional knowledge to benefit aspiring high school football players.  His goal is to give high school athletes the chance to play the sport they love in college (he can be reached at: gesadvisory@gmail.com).  Compared to other recruiting services, he goes much deeper when it comes to taking athletic measurements, gauging mental “make-up” and academic interests, and finding a scholastic fit from the “Power 5” schools on down the collegiate chain. 100% success ratio.  To maximize effect from both a hand-to-hand combat success coupled with today’s demands of information transparency, he’s partnered with Sport Testing, a Canadian company with hockey (including NHL) success stories to build on, patent-pending and coming to you soon.  Sport Testing, “the leading provider of sport specific player testing and a developer of athletic assessment technologies,”has developed equipment shown to be the most accurate in gauging athletic performance. It also has created a database to share this data, serving both the athletes and properties.

Man, I wish it existed back when I was playing!  I was always in-season playing a different ball sport and wasn’t taught the right track technique to run a good 40.  My recruiting service was my grandfather with our team highlight VHS tape knocking on the doors of his alma mater to get me a meeting (not that I would’ve made a different school choice).  5 Star football players who get a verbal offer don’t realize that it has no legal binding, nor does that official offer they received. Now, the gap is being bridged.

The Interview

I just mustered the best 30 minute phone interview perhaps I’ve done to date with Project FANchise to be President of the Salt Lake Screaming Eagles football team by mapping out and checking off what I deemed were the success criteria necessary for the position of my dreams. With the CEO in call 1 before he had seen my resume.  I didn’t do it to work with just another minor league team – this is the 1st ever fan run team.  Everything has been voted on by the fans from the city (they’ll be playing at the Maverik Center, where I worked and of which I had the endorsement of the President I was under) to G.M., head coach, logo and even play calls.

This group (an entrepreneurial mix of tech entrepreneurs, digital, NFL and sport business vets) has crowdfunded opportunities for fans all over the world to get involved with the Screaming Eagles.  Yes, the opposing team might know what’s coming, but can they stop it?  The point is, it opens up the dream of getting involved in what you were/are most passionate about to the masses, where the barriers to entry are the most extreme of perhaps any industry.  Typical sports jobs field hundreds if not thousands of resumes per open position.  This doesn’t even touch on how hard it is to become a professional athlete nor begin to speak to the struggle to excel once you get in on the business side when you’re making peanuts while competing with the hopes of countless others to be G.M., etc. someday let alone keep your current job.

What Project FANchise is doing is to utilize digital transparency that social media has provided us all to develop a competitive advantage – it’s giving live “recruiting tape” to not only to the players, coaches and G.M.’s looking to make a pro impact and move up the ranks, but also to Joe Schmo the fan as well (who can be G.M. for a day for $500).  As the Bo’s of the world have stated, “those who stay will be champions.” Brilliant execution can open up big doors of opportunity.

 

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Salt Lake Screaming Eagles – brought to you by the fans

Apocalypse Now?

All over the place, transparency has become apparent and the effects are rampant. It’s what went into the food we eat and the companies making it.  It’s social media.  It’s the manual processes in life that are being replaced by automatic processes that can share valuable data seamlessly.  We’re starting to realize that sitting in traffic for an hour to commute to shuffle papers and sit in abusively boring meetings all day isn’t always the most productive or efficient way of doing business.

According to the Martin School at Oxford, 47% of today’s jobs in the U.S. will be replaced by artificial intelligence and robots within the next twenty years.   Like the farmers of yesteryear, collaboration will likely create new opportunities.

Or, maybe Terminator was correct and machines are coming to bring about the apocalypse.

Maybe I wasn’t named the 1st President of the Salt Lake Screaming Eagles (someone else got the gig who had been a Minor League Baseball CEO).  I know where I align when it comes to complaining vs. solving come the next apocalypse.  How about you?

Maybe you’ll become the next lost soul tragically left behind to walk between worlds.

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The Terminator fighting the apocalypse with automatic weapons

 

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“The Woman of Bachelor’s Grove”

 

Riots, gunshots, developing world mobility. Oh, and a quality Caribbean vacation on the cheap.

Adventures back in the Dominican Republic.

The Moves:

Still floating somewhere between European and Mountain time zones and current hostile affairs like political blunders and terrorism in Nice, I rediscovered a few American habits quickly.  I went nuts at my local Smith’s grocery store and bought a bunch of unhealthy stuff I didn’t need. I pounded out some productive work time.  And, gained a sense of perceived “manliness” I hadn’t experienced before by taking my car to the shop, pulling out and charging the battery after it’s juices had drained in the hot sun for two weeks.  We also had a fantastic wedding getaway for Alli’s cousin Nate and his Brazilian bride in Park City staying at the fabulous Hotel Park City.

Also, I booked another trip abroad leaving 8 days from the last.

The Return:

Every summer, Alli’s volunteered to take students for a service trip to a different developing country.  This time, it was the Dominican Republic.  Two trips like that back to back is a lot for anyone, especially with planning and funding in mind.  Thankfully, I had another set of credit card bonus offer points to pave the way. The last time, it was my Marriott Rewards Visa, this time my Skymiles Amex got me just about enough points for a flight to the D.R. (although not the full bonus because I had it and cancelled it before using it previously, despite hitting all the benchmarks).

As part of a study abroad experience and the equivalent of my graduate school thesis, I went with my George Washington University School of Business cohorts and each of us explored our own topic of choice tied to baseball, tourism and the D.R.  It was such an eye-opening experience for me that really opened my eyes to opportunities beyond our topic of choice (mine was a case study on the Pittsburgh Pirates’ comparative international efforts).  Although I wanted to hold out to go somewhere new, I caved for the prospects of Cuba, consulting angles and the chance to learn how one could help more in the D.R. not to mention the chance to live a little Caribbean life, “mon.”

Community + Compromises:

We agreed to do this one her way.  She describes her style as “hopping on a bus without being sure where it’s going.”  Antithesis of plans. I like to maximize the experience.  I arrived in the capitol of Santo Domingo, where Christopher Columbus (o Cristobal Colon) landed and created the 1st city of the New World soon after 1492. I was picked up by my softball teammate’s brother Jose Ignacio, who first took me to a meeting I had set up from my 2011 contact list. I sat down with the President of TURENLACES, a tourism organization and spoke about some consulting ideas tied to my past project and visit.  She voiced that there’s still huge opportunity for baseball tourism.  More international players in MLB come from the tiny island that is the D.R. than any other place – kids drop out of school to focus on it early. She also voiced that a small % go back to community service – specifically schools or teaching women a trade.  She said that they really have a tough time – stay home, often working on something and the men come home, take the money and leave them with little if anything, going to spend it on beer.  Political corruption makes it tough for big change when it comes to sustainability, etc.

The Struggle

Jose Ignacio provided a unique perspective on the Dominican struggle. He’s got a Master’s in Engineering, had been working on a skilled logistical engineering project, yet was without full-time work at the time and was doing Uber while trying to land what’s next. He said college grads make $800-1000 per month in the D.R. on average and that he was at $1800 with that project, yet $400 or $700 at factory and other jobs despite the degrees. Subsistence living, with education often not playing as much of a factor making it hard to get ahead.  Over a nice Dominican-cooked dinner on the water featuring Mofongo (plantains mashed with avocado and meat – fantastic sweet and sour mix, and Sancocho – a number of meats in a stew), I heard about their mother, who raised them in nearby San Cristobal while working three nurse jobs after their father was lost when they were young – electrocuted while working on a car.

Eudy, his brother, had a big tryout with the Angels, and it didn’t end up working out but he was still able to come to the U.S. and play at Utah State.  He’s now successful in software, married (which was news to us) and needs to have a kid to help solidify citizenship.  We then went to a comado or colmado for a Presidente, which is the equivalent of a neighborhood hangout spot that sells beers and the like.

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Jose Ignacio and our dinner setting

Botches and the Europeans’ Continued Influence 

Then the ugly head of lacking international wireless coverage kicked in. WiFi-less botched flight pick-up of the lady, who’s flight was delayed, but not by the 4 hours we eventually located her later.  Up for 48 straight hours put her out for the next day.  I got to know the internationals at the Island Life Backpacker’s Hostel in the heart of Zona Colonial in Santo Domingo. Yan, a Dutch student was solo-exploring the remote mountains near Haiti before working his way down to Domingo and taking off on a 60 day sailing trip to the Azores islands off of Portugal before being back to Holland.  Francisco got tired of the Chilean routine and moved to the D.R. with his home-made Marlin spearfishing gun. Romanian, Dutch, British, German, French and 1 American weighed in on the hidden wonders of the D.R. beyond the tourist havens of Punta Cana and Puerto Plata.  After exploring the ruins, Christopher Columbus house and the likes of Zona Colonial and missing out on last spots on an Isla Saona excursion, we took off for a chosen hidden gem.

LOCO!!

When we got to Las Terranas of the Samana Peninsula, there was a swarm of guys looking to get us to point B without cars.  You’re going to get us and our bags there on your motorcycle? You got it.  These locals buzzed around on bikes and scooters all day, constantly looking for tourists they could give “moto” rides to for 50-100 pesos per person.  Based on recommendation, we stayed at Fata Morgana – a set of hostel casitas owned by a Dutch expatriate and local guide named Edith, who lived with her 15 year old son on this sprawling private tropical plot along with 4 dogs, 2 cats, and 2 donkey lovers who found you anytime food was potentially around.

Las Terranas was said to be heavily French and Euro-influenced but walking up through the town it was very third-world local.  Locals outside their tiny casas (houses), comaldos, tiendas (shops) or bancas. I tried to trade in cash at bancas in Domingo and got funny looks, later finding out that they’re lotteries (obviously government-backed) and they’re everywhere.  Beer and lotteries for the poor to invest the few pesos they’ve made and they’re everywhere.  We ended up deeply lost in a very poor neighborhood trying to find the beach while getting directed through backyards, etc. but never got a bad look or felt in danger. We finally stumbled onto the beach, where the Euro-influenced was discovered, explored a bit and ended up taking an adventurous motocoche home.

 

The next day we discovered the beauty of Playa Bonita – a 20 minute walk from our place.  Fine, caramel brown sands, turquoise water, no wonder it was named a top beach in a country with so many great beaches.  After some fresh catch and Presidentes on the water, we walked back, noticing burning trash and the like in the street.  There was lots of trash lying around and if you’ve been to developing countries, you know trash cleanup and disposal is not a priority – survival is. Another fire was off a ways a bit into the brush.

We got back and Edith said there will be no going out tonight – there is a strike that started the night before when we lost power.  It had been a long-endured battle with the electric company, who held a monopoly and was apparently charging the town 3x what others were paying – a really big deal when you’re barely getting by.  The locals had had it and were going to let it be known.  No, not by picket signs either. She showed photos of riot police being sent in the night before, tear gas being shot, fires in the street, etc.  We spent the night playing cards by lantern with the power out commenting when there weren’t gunshots over a 10-15 minute span.  I handled it the only way you could and pretty much the normal nightcap: rum, fresh-rolled cigars, and a hammock listening to shots fired in every direction that wasn’t water.  The locals weren’t going to loot or target their own, they wanted the government’s attention, and we actually fell asleep and actually ended up sleeping better than the previous night (believe it or not).

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No power, riots + gunfire in 3  directions.

We woke up early as we had set up a trip to get off-campus and take a ferry for a tour around the national park across the bay for some caving adventures with Native American paintings and the like.  8 came and went and no pick-up.  The locals were buzzing around like usual, while the street messes were cleaned up.  They had set ablaze electric poles in prominent places, which were still smoldering.  The message had gotten across and a meeting was set with President Danilo, who was the popular choice during our group on the last visit (they have “next door neighbor” photos of candidates looking approachable in suits all over, we probably just saw his the most).  There were many riot police around in case the strike re-engaged, which was common but didn’t happen as the power was back and the meeting was set – initial win for the people.

Hidden Beauty

We were enticed to leave to another legendary beach on the drier east side of the peninsula in Playa Rincon, or a surf beach up the coast in Cabarete, yet were encouraged by others that those are nice but the grass was pretty green here. So, despite all the craziness, we stayed.  We hitched a “guagua” ride on the back of a truck through the next town to El Salto de Limon, fought off claims that hiring a guide with a horse was mandatory and ditched them when they tried to follow us.  A tough climb later, we reached two fantastic waterfalls.  We let the tourist waves pass and enjoyed a cool swim under these, tucked in the tropical mountains.

Although I grew up often near and on the beach, I did a lot of bodysurfing with my pops in the small waves of the Gulf, but never learned to surf until Australia and I hadn’t picked up a board since then in 2006.  I decided to give it another shot at Playa Bonita by renting a longboard for the day.  The surf at Bonita was straight forward for a noob like myself and the beach and waves were pretty empty that day.  I was up on my 3rd try although it wasn’t necessary all gravy from then.  It was tough re-adjusting to catching waves at the right tempo from paddle to peak.  It was tough balancing weight on the pop-up, and surfing just  really takes it out of you.  I got up a good amount, thanks to a helpful drop-off closer to shore and it felt pretty awesome to improve upon where I was at back when and spend a day sitting, spotting and riding waves in such an unbelievable setting.  The shop pro who was watching me from the beach said I needed to keep my arms in and together to get up better.  There’s always next time for further improvements – or maybe learning paddle boarding or better yet kitesurfing!

We then went to explore another hidden gem in Coson, said to be an hour and a half walk from Playa Bonita, with a cool river, desolate beach and mountain scenery, and a legendary restaurant in Luis’ serving the freshest catch you could imagine.  We were joined by two westernized Israeli guys Lior and Avner, just fresh out of the mandatory Army service everyone in Israel serves after high school, who served in Intelligence and at least had some good stories to share.  Lior was traveling for 6 months starting in Spain and Portugal through the Caribbean and ending up in Colombia, Avner previously trekked through much of South America similarly. The walk was about an hour up some remarkable beach line.  It was Sunday, so the Dominicans were off and enjoying it and Coson was more crowded then advertised. We passed a gathering then doubled back to what we found out was Luis’ before enjoying some amazingly fresh catch and sides.  We looked down the shore and could see how on any other day, this setting could offer a uniquely desolate and beautiful scenery and solace.

Back Where It Literally Started

To get more of a look into the area, I thought we’d take the scenic route.  6 vehicle transitions later, we reached the town of Samaná, a colorful town home to many great winter whale-watches on the bay.  We were advised not to take the scenic ferry as the buses back to Domingo didn’t run late enough, so no scenic ferry ride back. We enjoyed a very nice meal at the hotel across the street, met a local guy who played for the Pirates Dominican team a few years back. I checked out his gift shop, bought some Larimar gifts (blue colored stone found only off the south coast of the D.R.), traded numbers as he had a few 15 year olds he thought were good enough to get signed soon and talked about another visit in the winter.

After many vehicle transfers later, we made it to another hostel oasis in Zona Colonial. She left early, I spent a day wandering (read: mostly lost) in and outside of Zona Colonial, finding great food deals in Chinatown on empanadas and the freshest most wonderful fruit smoothie I’ve had (under $2 combined) plus some valuable directions.  I checked out the Rum & Sugar Cane Museum then spent more than I could’ve on Coffee & Passion Fruit Rum made in the Museum, cigars rolled right as I watched at El Tabaquero (3rd visit there) and the legendary local/mythical Mamajuana drink – a mix of rum and red wine with the root of a special plant (said to be an elixir with special mood enhancement powers).  All to enable me to channel a day in the Caribbean life/my inner pirate.

The Lay (Over)

Before long, I was off that flight full of excited Dominicans and back stateside spending a nasty overnight layover on the floor of the JFK airport to avoid missing my 7am connection.  I was excited to soon not have to think, speak and navigate unfamiliar territory in Spanish, got a patty melt at a diner and thought about what the takings were from the trip.  Here they are:

Takings

  • Take advantage of credit card bonus offers to score amazing trips, helping you do it on the cheap (we spent less than $1,500).
  • If you’re adventurous, shed the group/tourist mentality and get off the reservation and off the beaten path, finding out from locals where the best spots are. What you may lose in perceived security and comfort, you’ll make up much more in life experience and cultural understanding.
  • There is ample opportunity to help developing countries via volunteer work, stimulating new thought and economic impact, etc.
  • Developing countries may seem to offer much comparative opportunity but infrastructure is very hard to change, especially if built on long histories of corruption.  Advancement programs in schools, job training especially for females is much needed beyond the programs that feed on the poor like the lotteries.
  • There is distinct need for decentralized energy and I’m interested in further exploring making Solar cheaper and more palatable for the poor – would need buy in from MLB and energy partner to help reduce costs and benefit the masses to sway the government from the deep pockets of monopolies clearly exploiting the masses.
  • Dominicans are very intrigued by Americans, will market services like everyone else but not relentlessly. You are not in trouble going “off the reservation” unless you’re really sticking out uncomfortably.
  • The Caribbean islands are all very unique with much pre/post colonized history. We’re kicking ourselves for not making Cuba happen – the clock is ticking on seeing this gem before we corrupt it. It’s about stepping into the past and the culture, not the beaches there. Bring plenty of American cash though, you’re in big trouble if you run out!.

As always, don’t hesitate to try me for more.

Salud y un amor,

-CR

 

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Great spot for beers, a taco and talk from Larry
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Playa Bonita
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The famous feast at Luis’ with the Israelis
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El Salto de Limon

 

 

 

THIS is what it’s all about. Transformation.

The crux and motivation behind True North Team Consulting.

While catching up on sports buzz one day, I stumbled on this interview that I found to be especially surprising and valuable:

Joe Theismann on The Dan Le Batard Show Clip

Anyone that came across Joe Theisman, either as a fan, personally or working in the ‘biz would agree.  He was a first-class piece of work (to put it nicely).  Everything about him reeked of arrogance – his personality, his comments, his attitude, even his steakhouse.  He won one Super Bowl in a town without too many, and it’s safe to say that all the notoriety over the years made his head swell.

Sadly, this is not a phenomenon unique to Joe, who believably has made a remarkable turnaround in self-realization. Modern society puts our modern day gladiators of sports or earnings on a pedestal and it has a societal effect.

I, Charles Reynolds, had even caught the bug and this is my story.

I graduated from Michigan feeling near the top of the food chain as a part of Michigan football, put up and on the field for ESPN/ABC Sports and a member of swag-centric Beta Theta Pi. My competitive spirit was at a high, that is, until it became time to get a job. I didn’t have those players I was close with signed, so I had to find another way in.

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On the field, pregame at the Big House as a Manager.

I landed in a New Orleans rebuilding from the wrath of Katrina two years after the fact making a hot $17,500 as the newest Inside Sales member for the New Orleans Hornets, who had just quietly arrived back from a positive hiatus in Oklahoma City.  I had the sales pedigree and heralded Game Face Academy training, but that didn’t change that all the phone pounding equating to hearing:

He/she has relocated/died because of the storm/we’re rebuilding/who are the Hornets?

To couple that up, the group was out at our favorite bar Lucy’s after the 2nd game of the season.  Spirits are high, until someone said something to the VP of Ticketing’s wife, a punch was thrown and we were out a VP and Director the next day leaving a skeleton staff.  We were last in the NBA in attendance and notably, Mark Cuban called out our efforts (of which I called him out on, getting him to successfully acknowledge after an MIT Sloan Sport Analytics panel in 2012).  We kept at it, took what we could get, and got some nice publicity by hosting All Star Weekend (which allowed my to sit courtside as a seat filler for Magic Johnson).  The team was playing outer-worldly and Chris Paul was becoming the star he is now in leading the group.

The buzz over the Bees had caught on leading into playoffs and everybody wanted in. I was told my promotion was coming for some time and it finally did (less than 1/2 of Inside Sales reps get hired full-time traditionally).  Our numbers and demands were huge as we took on the NBA’s most-gracious benefit (“Lagniappe” – Cajun speak for extra value) program, we had a great president in Hugh Weber who instilled a community culture in the mix and everything started clicking. We targeted Mark Cuban on our weekly sales contests as the face on the dartboard and the team finished 2nd in the Western Conference. We got the chance to “stop the flop” in the 1st round against Cuban’s Mavericks and our fans made sure he heard about it in his seats near the bench as we won the first playoff series since the team’s move to the city in 2001-2002.  We had the vaunted Spurs on the ropes and a season ticket holder had my plane ticket booked for some love on Western Conference Finals tickets against the Lakers. Despite the series slipping away, the Hive rocked like it never had before with decibels maxing out like at the crazy Superdome across the street.

Despite the turnaround, the team had a legislative agreement to break its lease if fewer than 14,735 fans per game came out to support the team.  Would we be back in OKC, where the place sold-out within days? San Diego? The new Sprint Center in Kansas City? Pressures were sky-high to hit that while finding a way to generate 10k new season ticket holders in a market with the constraints of a poor market largely ignored by our country’s decision-makers during a time of unmatched need.

Well, the grind paid off. Not only did we hit our marks, but we pushed and broke the NBA record for new full season tickets sold (a mark held previously by the Baron Davis led Golden State Warriors) – a monstrous jump from under 2,000 full season equivalents to 12,000 from year-to-year.

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Celebrating an NBA record campaign with Chris Paul (CP3)

Despite the least amount of tenure and local connections (I knew 1 person in New Orleans before moving there) – I outsold the lot.  $2 million produced, including potentially having to see, know and service over 700 people in the house at any game. Like those other top producers that got promoted to manager, I thought I was ready for that.  I bought my dream car in cash – a black IS 350 Lexus. I flew my brother down for the cruise we won for hitting the record.  I was living too fast and too hard, getting in anywhere in town, living wildly in a city with a constant party environment. My head had swelled, it had caught up to me before I knew it and I found myself back to square one, without a job.

I had opportunities to sell for the top potential major league organizations but instead regrouped, dropped off the map to put work into my GMATs and opted for grad school.  Law school and the JD/MBA’s of the world were appealing, but it was late in application season.  Dr. Bill Sutton, who helped start the NBA’s lauded Team Business Marketing & Operations (TMBO) department under Commissioner Stern suggested building on successes for any host of potential teams over going back to grad school, but I was determined that a grad degree was what I needed to get ahead.  I then accepted a Graduate Assistant position to mentor an outsourced sales staff for the Memphis Grizzlies while pursuing an M.S./M.B.A. at the University of Memphis, where I thoroughly enjoyed teaching the ins-and-outs of helping students learn the ropes of what an official relationship with a major league team equated to, while leading a national Case Cup championship extracurricularly with “Operation BobSTATS.” In the process, we produced a 15x revenue multiple while helping place aspiring sports business pros nationwide from the program and Sport Sales Combine. Memphis wasn’t all glitz and glamour as I lived in a roach-infested place and market in need of a lot of uplift.  Again, another major communication snag  was realized when I demanded just average treatment while getting my car serviced – but at the wrong place (a key sponsor of the team).

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With my University of Memphis Case Cup Champion Team and “Coach” Dick Irwin

Another move was in order and I found myself passing up a great opportunity to sell for the World Series Champion San Francisco Giants (who’s VP in Russ Stanley is the most legendary in the ‘biz, 2 more “even year” rings to come) to move up the importance ladder (or so I thought) in sponsorship, the nation’s capitol and a top 50 global M.B.A. program in G.W. Reality set in hard with 18 credit hours of night classes, 3 hours of D.C. traffic a day and a demanding unpaid internship of which I was putting 6 days a week into.  Everybody and their sister with an Ivy League degree wanted into sports in D.C. and rights holders capitalized on this potential for cheap labor for the sake of “experience.”  Warning bells should’ve been ringing when I heard “internship” and not “job” during recruitment.  I graduated super-fast-tracked with two grad degrees in just over two years thanks to a back-breaking schedule allowing my a few hours of sleep at night after school and internship requirements were over.

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With family after M.B.A. graduation in D.C. – including my grandfather and motivation for this platform.

I was left out to dry, though: square 1 when it came to jobs and had to move home to minimize the student loan burn I had taken on and was making no traction despite the pedigree.  Months later, I set up an NYC stay with a school friend and meetings at the NFL League Office on draft day 2012 among others, which spurned other interest.  I picked up IMG College’s Ticket Solutions founder at the airport and sat down to discuss becoming Pitt’s Ticketing GM, drove back to Michigan and flew to Utah the next morning for a few hours. I couldn’t wait for the property to get signed and found myself again a transplant to a strange place, taking a pay cut from my pre-grad school days in the process.

My grit was put to the ultimate test day-in and day-out. The results were there on a large-scale as I got to shape a minor league game-day experience to the tune of production unmatched going years back while influencing the next generation, bumped my partnership average to nearly $100k and 3 years per deal at a top league property despite smallest market, but never received the all-important recognition or validation (which costs nothing). More valuable lessons in leadership learned.

Luckily, I settled down with a girl for the first time who spent her life helping people.  Things had been re-framed for me and I realized how important it was to not only acquire work experience and monetary or physical resources, but more so positive life experiences, especially those that could be passed on for the benefit of others and myself in turn.

Like Joe eventually found out, life is not about stuff, publicity or fame. Be real, remember where you were, who you are and what got you there, live to maximize your experiences in the world, share your “box” and you’ll leave a lot more fulfilled.

 

New Salary / Overtime Rules: Ramifications Faced in Sports, Sales & Life

The state of our economy has pivoted in a big way. My story and strategic recommendations.

After a happy holiday season back on the home front, I returned to the office and found myself suddenly unemployed and lucky I didn’t pull the trigger on buying my first place. Despite contributing millions to the company’s bottom line, I was sent packing in preparation of a major recent legislative decision: the United States Department of Labor’s changes in the Fair Labor Act (FLSA) basically doubling the salary required for exemption from overtime pay requirement.

What the U.S. government initially intended to have benefit the employees of the country proved quickly capable of doing the opposite. The legislative decision will have profound effects for employers and employees in every sector. I gave up the chance to follow in my grandfather’s steps in playing collegiate football at his alma mater, instead choosing to go to the University of Michigan and get involved in the business side of the sports industry, which has largely operated on a pay / volunteer to play system – especially for those looking to get an initial foot in the door and possibly a salaried job. 13 years, three degrees, countless unpaid internships, and five sports later, I have seen all sides of the system that capitalize on a huge surplus supply of candidates hungry to sacrifice for the sake of experience in pursuing a life passion. Operating budgets outside of player-related expenses are shoestring.

Our shared economy had already been skewing towards the freelancer, intern, or (fill in the blank) way to avoid paying a minimum annual salary of $47,476 of which up to 10% of that can come from commissions. The game has now changed in a big way especially for those regularly putting in 40+ hours per week or tied to commissions and lofty revenue goals. In sports, this affects everyone in a big way by threatening profits. Yes, winning may be the goal, but it is still a business.

Gone are the days a salesperson would pick up a phone book to sell. The NBA’s consulting arm, Team Marketing and Business Operations (TMBO), launched in 2000 by the likes of Bernie Mullen, Bill Sutton, and others under the direction of commissioner David Stern.  16 years later, it is still setting the industry standard for best practices by compiling, analyzing, developing, and communicating winning ways to generate results to all teams.  Despite convergence, when it comes to sharing and training, the standard and disparity between leagues are still vast along with revenue disparities largely due to differences in media rights,another dynamically evolving area of concern for organizations.

Collegiate athletic departments have even more of an issue because they are oftentimes public institutions that cannot legally pay commissions and operate under uniquely governed legislative circumstances. Where will those hundreds of thousands of extra dollars come for those hundreds of small schools? The answer is grim: more sports will be cut while scholarships and jobs are lost.

Sports and sales in general will have to pull best practices of training, onboarding, and technology from other industries to become more strategic.  Proven practices include maximizing the number of two hour blocks without distractions or diversions.  Prioritizing one’s day with the most important tasks early, check email twice per day at 10 and 4 and schedule 2 hour blocks to get in rhythm on calls.  Schedule outside meetings on one day or early/late in the day in coordination with commute.  Eliminate/trim meetings and being on the clock on game day unless necessary.

“Frankenstein” solutions involving a mishmash of workflow technology will no longer work because the returns for the employees and organizations will be inefficiently surmised. Knowing this, one company I have chosen to get involved with is Sponsorship Buddy, which pulls best practices of marketing automation, cloud services, and project management to rights holders and clients alike into one intuitive platform. Such a solution has proven to take staffs from reactive and day-to-day to strategic saving thousands of hours while providing process transparency and great calculated ROI / ROO.

On the surface, average salaries are sure to rise in correspondence, however, the ramifications will be widespread and force us all to become more calculated and strategic.  How will you adapt?   

Here are a few more takes on the matter:

USA Today: “A new expense looms for college athletic departments”

FanGraphs: “Major League Baseball and the New Overtime Rules

The Migala Report: “Did this cost your salespeople money?”

If you have caught on to any outside or developing trends, tools, or techniques to best capitalize on the circumstances, I encourage you to share them here.